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Refund Policy

Refund & Cancellation Policy – Ask Nurse Susan

I understand that life happens and plans can change. If you need to cancel or reschedule your visit, please do so at least one hour before your scheduled appointment time.

  • Cancellations made at least one hour in advance may be refunded in full or rescheduled at no additional cost.

  • Cancellations made less than one hour before your appointment, or missed appointments without notice, are non-refundable.

  • If I need to cancel for any reason, you will be offered a full refund or the option to reschedule at your convenience.

If you have any questions or concerns, please reach out to me directly at [your email] — I’m always happy to help.

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